Terms & Conditions

  1. GENERAL
  1.  The services and/or https://www.sagakingdomplay.com/gratis/ (“Site”) is operated by Co-Gaming Limited (“Company”), which is a company registered under the laws of Malta with company number C 47444, having its registered office situated at 3rd Floor, Spinola Park, Triq Mikiel Ang Borg, St. Julians SPK1000, Malta. The Company is licensed and regulated by the Malta Gaming Authority.
  1. The contractual relationship between you as a player (“You”) and the Company, your use of the Site and the games, and any other services provided by the Company is governed by these Terms & Conditions (“T&Cs”), including the other policy documents made available to You by the Company, as may be amended, varied or modified by the Company from time to time. Such amendments, variations or modifications will become effective immediately upon being posted on the Site. It is exclusively in the Company’s discretion as to whether to give you notice of such amendment, variation or modification to the agreement between You and the Company. However, when such an amendment, variation or modification is considered by the Company to be a material change, then the Company will provide You with notice of such change. Should You not accept such change, you will no longer have a right to use the Site. A material change is considered to be one that brings about a substantial limitation on your current rights.
  1. By accessing and using the Site, You acknowledge and confirm your review, understanding and full acceptance of these T&Cs, including all the policies made available to You by the Company, and that You understand the rights and obligations set forth therein. Should You not fully understand these T&Cs, You are not to participate in any of the Company’s games and services on the Site. If the T&Cs have been translated into various languages these reflect the same principles. However, in case of any discrepancies between the different language versions, the English version shall prevail.
  1. You understand and acknowledge that the games and any other services provided on the Site are for entertainment purposes only. Any use of the Site for any other purposes or intentions is strictly prohibited. You hereby acknowledge that your interest in the games and other services provided by the Company is of a personal nature. All games on the Site are free to play, and any credits, bonuses, tokens (however referred to in each games), are non-transferable and non-redeemable for cash or any other service or value. You shall not sell or transfer, or derive income or profit through such credits, bonuses or tokens in any manner whatsoever.
  1. Playing at the Company is restricted to individuals of legal age as it is determined in the jurisdiction in which the player resides. Under no circumstances may a person play if said person is under 18 years of age.
  1. Your use of the Site and services is at your own risk. The services are provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, the Company, its officers, directors, employees, shareholders, parents, subsidiaries, affiliates, licensors, and agents hereby expressly disclaim any and all representations and warranties of every kind, whether express or implied, regarding the services, its content, and any information or other materials provided by the Company in connection with use of the services, including, but not limited to, warranties of merchantability, fitness for a particular purpose, non-infringement and those warranties arising by law, statute, usage of trade, or course of dealing.
  1. The Company makes no warranty that:
    1. the Site and services will meet your requirements;
    2. the Site and services will be uninterrupted, timely, accurate or error-free;
    3. the servers that make the Company’s service available are free of viruses or other harmful components;
    4. any errors in our software will be corrected.
  1. The security mechanisms incorporated into the services have inherent limitations and You acknowledge and agree that any material and/or data downloaded or otherwise obtained through use of the services is done at your own discretion and risk and that You will be solely responsible for any damages to your computer system and any other property item or loss of data that results from any such activity.
  • YOUR USE OF THE SITE
  • You represent and warrant:
    • that You are not, and will not be acting on behalf of another party;
    • that You are not of limited legal capacity;
    • that You are over 18 years of age, or such higher minimum legal age as stipulated in the laws of jurisdiction applicable to You and, your use of the Site will not be in breach of such laws. We reserve the right to request You to furnish us with proof of your identity and age as a condition precedent to us allowing You to utilize the Site;
    • that your interest in the Site, games and other services provided by the Company is of a personal and non-professional capacity and nature, thereby being for non-commercial, recreational and entertainment purposes only.
  • TERMINATION
  • The Company reserves the right to cease provision of services provided to You by the Company on the Site with immediate effect, without prior notice, for any reason whatsoever, without any obligation to furnish You with any reason, and without any right of compensation or other for You, if You fail to comply with any provision in these T&Cs or for any reason whatsoever.
  • You agree to indemnify and hold harmless the Company and its officers, directors, employees, agents, licensors, suppliers and any third party content and service providers to the Site from and against all losses, expenses, damages and costs resulting from your violation of the T&Cs.
  • INTELLECTUAL PROPERTY
  • All content on the Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads and software is owned or licensed by the Company. You may not access, print and download portions of material from the Site unless expressly permitted and then solely for your personal and non-commercial use. Information on the Site may not be altered, distributed or displayed without the express consent of the Company.
  • All games on the Site are free-to-play social games (“Exclusive Games”) that are exclusive to the Company in cooperation with Games Global and the Games Global group of companies, for the exclusive and sole provision thereof by the Company. Any reproduction of the Exclusive Games provided on the Site by third parties is expressly prohibited, and no person, whether natural or legal, not forming part of the Company’s group of companies may and/or is eligible to service and/or offer these Exclusive Games on any portal whatsoever.
  • The Company’s trademarks, trade names and other symbols included or referenced on the Site are protected by national and international trademark laws. All use of the marks is strictly prohibited without the Company’s prior written approval.
  • COMPLAINTS
  • The customer support team will provide support related to the Site. Complaints are handled by the Company in accordance with the contact information found on the Site. All inquiries and complaints must be directed to the customer support team in writing or in electronic format. You can email the customer support team on XXXXXXX. A complaint shall be deemed to have been submitted in a valid manner when it contains clear information regarding Your identity and gives all relevant details giving rise to the complaint. In the first instance, a Senior Customer Support staff member will thoroughly investigate the matter together with the appropriate personnel or 3rd party vendors, as necessary, and will advise You of the outcome within 7 business days of receiving the official complaint. If You are still not satisfied with the outcome of the investigation, the dispute can be escalated to the Head of Customer Support who will give a final response to the dispute within 7 business days.
  • If you are not satisfied with the remedy of the Company for your complaint, you may submit your complaint to the designated alternative dispute resolution body (“ADR”). You may contact our ADR ‘eCOGRA’ on the email address [email protected] or by filling in the form on this link:     http://gstudiobranding.com/__external/vault/ecogra/v1/public/forms/adr-dispute-step-1. A dispute can also be submitted to eCOGRA by making use of EU online dispute resolution platform on the following link:

https://ec.europa.eu/consumers/odr/main/?event=main.complaints.screeningphase. We have a specific designated ADR to be selected on the platform and this is as above mentioned eCOGRA.

  • Spamming of the customer support team (sending repeated copies of the same message) is prohibited. You are prohibited from harassing or abusing the customer support staff. You are requested to address their concerns without the use of obscenities or threatening language. Should You behave in any such manner towards Company personnel (as determined in the Company’s sole discretion), the Company reserves the right to stop all communication and/or replies with You, and/or take any further measures as may be deemed appropriate, including reporting to relevant local authorities and law enforcement agencies.
  • LIMITATION OF LIABILITY
  • To the fullest extent permitted by applicable law, under no circumstances, shall the Company or its officers, directors, employees, shareholders, parents, subsidiaries, affiliates, agents, partners, or licensors, be liable for any injury, loss, claim, damage or any indirect, incidental, special, punitive or consequential damages of any kind, or any damages whatsoever, including, without limitation, damages for loss of income, use, data, goodwill or other intangibles, whether or not advised of the possibility of such damages, and on any theory of liability (including negligence), arising out of or in connection with:
    • your use or inability to use the Site or the service;
    • goods, data, or services received through or advertised on the Site;
    • information received through the Site;
    • mistakes, omissions, interruptions, suspension, termination, deletion of files or e-mail, damages to computer systems or equipment or other property, unauthorized access to or alteration of your transmissions or data, errors, defects, viruses, delays in operation or transmission, or any failure of performance with respect to the Site, including, without limitation, those that result from acts of god, communication failures, theft, destruction, or unauthorized access to the Company’s records, programs or services;
    • statements or conduct of any third party on the services;
    • any other matter relating to the services.
  • If You are dissatisfied with the Site, service or the content available thereon, or with any of these terms of service, your only remedy is to discontinue using this Site and services. The limitations of liability contained herein are a material part of the agreement.
  • Notwithstanding the foregoing, if the Company or its officers, directors, employees, shareholders, parents, subsidiaries, affiliates, agents, partners or licensors should be found liable for any loss or damage which arises out of or is in any way connected to the Site, the liability of the Company, or its officers, directors, employees, shareholders, parents, subsidiaries, affiliates, agents, partners or licensors shall in no event exceed, in the aggregate, Euro 50 (Fifty).
  • The Company shall not be responsible or liable for any loss or corruption of data or content that You may experience while using the Site or service. This includes, without limitation, the loss or corruption of data or content resulting from:
    • network, system, or server “crashes” or outages, or other power outages;
    • damage caused by viruses, worms, or security breaches, file corruption;
    • any other cause.
  • The Company assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect your computer equipment or other property on account of your access to, or use of, the Site and services.
  • The Company reserves the right to change or modify the content of the Site at any time without prior notification and will not be liable for possible consequences of such changes. The Company may suspend, discontinue or restrict access to any portion of the Site and/or its services at any time and without notice.
  • APPLICATION OF THE TERMS & CONDITIONS
  • These T&Cs, together with the policy documents made available to You by the Company, constitute the entire agreement between You and the Company and supersedes any and all prior and existing agreements regards to the Site and the services provided by the Company. You acknowledge that the Company has not made any representations, promises or agreements to You relating to the subjects addressed by the T&Cs that are not embodied herein.
  • GOVERNING LAW AND DISPUTES
  • To the extent that such is legally allowed, by accessing the Site You agree that all matters relating to your access and use of services provided by the Company shall be governed by and construed in accordance with the laws of Malta. Any dispute arising out of your use of the Site and/or the Company’s services shall be settled by the courts of Malta and you hereby agree to submit to the exclusive jurisdiction of such courts. Excluded from this provision are the mandatory provisions relating to consumer protection arising from your country of residence.